❓ FAQ & Troubleshooting

Q: My rewards are not working!

• A: First, check your server console for any red error messages when the plugin loads or when an event occurs. Use a YAML Validator to ensure your config.yml has no formatting errors (like incorrect indentation). Double-check that material names (DIAMOND_ORE) and mob names (zombie) are spelled correctly and have the correct case (Blocks are UPPERCASE, Mobs are lowercase).

• Q: ItemsAdder/Oraxen items are not dropping.

  • A: Ensure that ItemsAdder and/or Oraxen are installed and running on your server. Check your plugin.yml file to ensure Helutilities has them listed under softdepend. Finally, verify that the item IDs (namespace:id or item_id) are spelled exactly correctly in your config.

• Q: My config changes don't apply after saving the file.

  • A: You must run the /hreload command in-game or from the console for the plugin to read the new changes from the config.yml file. If the changes still don't apply, you likely have a formatting error in your YAML file.

• Q: I'm getting errors about Vault!

  • A: To use the money reward type, you must have both the Vault plugin and an economy plugin (like EssentialsX, CMI, etc.) installed and running.